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24/7, 365 US-based Customer Service with the fastest response times in the business. The average resolution time from our service team is 9 minutes.
这种政策
我们交货公平, 可预测的, transparent web hosting services that doesn’t include hidden fees, 巧妙的入门定价, 合同, 或者账户变更处罚.
随时伸出援手
联系 Pair 和 work with a real human working 当地的ly in our Pittsburgh-based facilities.
24/7立博平台支持
We work 24/7 to monitor our 服务器, 数据中心, 和 network to give you great speed, 可靠性, 安全, 和正常运行时间.
自1996年起提供服务
26 years in web hosting services is forever. 我们经历了这一切，也活了下来. Count on us to be around the next 26 years, too.
六大洲
活跃的领域
好的支持来了
摘自《立博平台》
自1996年上线以来, Pair has been committed to providing amazing, 当地的, never-outsourced支持.
Our support techs work in the same facilities as our Pittsburgh 数据中心. 支持 techs are on site 24/7 和 never 更多的 than a short walk across the hall from your server. It doesn’t get much 更多的 当地的 than that.
帮助你的整个账户.
We pride ourselves on going the extra mile. 支持 techs are trained in the third party software we offer, including WordPress. +, 通过提供第一方, custom-built software solutions for our account control software, SSL和域接口, you can talk directly to the people who know our products best — us. You just need to make one call 和 you can access all the help you need.
Sometimes the best support is the support you never need to call.
That’s why we monitor our network, 服务器, 和 数据中心 24/7 for performance, 安全, 最重要的是——正常运行时间. When problems are detected, we have staff working around the clock to take care of things. You can rest easy, even if we’re still up.
With a 100-day money back guarantee 和 no upgrade or downgrade fees, you don’t need to stress too much about choosing the right plan the first time around.
When you’re ready to start looking for a plan, we offer over a dozen plan types 和 fully-customizable 服务器. Check out our 帮我选择 guide or just give us a call. Our expert, low-pressure sales team can help you underst和 all your options.
在对, our mission is to go beyond st和ard hosting services 和 give your website a secure home with unbeatable support you can always count on. 为我们的核心托管服务, we provide a variety of behind-the-scenes maintenance 和 preventative measures. We regularly test network connections for optimal speed 和 performance. We have a multi-provider network so there’s a back up in place if one network experiences downtime. If there’s a problem with a network, we contact our providers so you don’t have to.
我们还支持以下几点:
While we can’t build the site for you, we do offer 和 support 拥有 和 WordPress. 拥有 is a popular drag-和-drop website builder that doesn’t require any coding to build a site! WordPress is the world’s most popular content management system 和 can be used with or without coding.
Whether you choose to code your own site or use one of our tools, we also offer 24/7 support 和 resources like the comprehensive documentation found on our 知识库 if you need help.
